All systems are operational

Past Incidents

17th January 2019

No incidents reported

16th January 2019

Client Area

The issues is resolved

Client Area

We are seeing an outage of the Client Area after close investigation it seems that this is related to an issue with the WHMCS licencing servers. We have contacted WHMCS about this.

15th January 2019

No incidents reported

14th January 2019

No incidents reported

13th January 2019

Europa

We have not seen any attacks in the past 24 hours. We have upgraded our DDoS protection on all our servers in France, while they all had a protection system before however the attack was stronger. Thus the need for special hardware. All our servers in Canada were already equiped with these (since we use a different service provider). This engineering work showed to be effective on the last atttacks. Should you still have issues with Europa these are not attack related and we advice you to get in touch with our support.

Unfortunaly we can not share more information as this would give the attackers the ability to optimize their attacks using our detailed metrics.

12th January 2019

Europa

There was an attack this morning to Europa. We have been monitoring our new protection system and are happy to tell that it is working. The impact on the server has been minimal. Our team will work with the datacenter to continue fine-tuning the protection system.

Centova Cast-based Servers France Centova Cast servers

Yesterday we decided to roll out the new protection system to all our servers in France. This morning we got the news that this has been completed.

11th January 2019

Tachyon

The attacks seem to have stopped for today. We are awaiting confirmation of the datacenter that the new hardware has been put in place.

Tachyon

The 2nd attack is longer lasting. We have discussed with our datacenter and are carrying out a hardware installation right now.

Tachyon

A new attack started.

Tachyon

Attack is now over. We are still communicating to the datacenter about our options. Looking at the history or Europa we expect it to come back.

Tachyon

We see traffic flowing again, we're keeping an eye on the situation. The attack seems to have been a different attacking method than the Europa attack, which probably is also why it is more powerful.

Tachyon

We are seeing a 50 gigabit attack towards Tachyon, this attack is way bigger than to Europa. We are currently discussing our options with the datacenter.

Europa

We have not seen any attacks today. We have extra protection in place with specific configuration to prevent future attacks. We're currently working on a playbook to apply in case this happens on other servers in the same datacenter with the gathered knowledge from these attacks.